Wednesday, 25 July 2012

Essence of Asia (24th July 2012)

Simon's solo trip to a local curry house in Luton with colleagues from work can only be described as the worst customer service ever received!

Our arrival was greeted with abject disdain, even a look of surprise from the waiter that we had troubled him for a table, almost looked startled that someone wanted to eat there.  Shown to the table without a smile, setting the tone for the service levels to be expected. 

The restaurant offers a banquet night on Sunday, Tuesday and Wednesdays, £9.50 for starter, main, rice or nan and side - so excellent value as the food was tasty - not exceptional but adequate.  Decided on chicken chatt to start, followed by chicken dhansak with boiled rice and bombay aloo.  Waiter arrived to take our order, after some time, no smile.

Poppadoms somewhat soft and not great, although had 5 pickles, starter and main courses delivered, still no smile, waiter was so unhelpful and just looked as though he wanted to be elsewhere.

Overall, food average, service dreadful, do not visit!  Plenty of other better restaurants around in Luton - go to those.

25 High Street
Leagrave
Luton
LU4 9JU


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